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| Verizon Connects VoIP to 911 Systems Verizon announced Tuesday that it will offer a new service for routing Voice over Internet Protocol services directly to Public Safety Answering Points (PSAPs). "Working with VoIP companies and their vendors, we have identified a means to route VoIP calls so that they appear in emergency response centers much the way wireline and wireless 911 calls do," said Michael O'Connor, executive director of federal regulatory affairs for Verizon. Verizon's new E911 system directs a 911 caller to the appropriate local government emergency response center. VoIP Providers Get 911 Extension Cite difficulty getting customers to respond. As we mentioned yesterday, VoIP providers originally had until Monday to get acknowledgement from 100% of their customers that they understood the limitations of VoIP 911. A coalition of VoIP providers yesterday asked the FCC for a 90 day extension .. Zoom Technologies: Zoom(R) Technologies' VoIP Hardware Addresses FCC Mandate for 911 Calls BOSTON, MA (MARKET WIRE) Zoom Technologies, Inc. (NASDAQ: ZOOM) commented today on action taken by the Federal Communications Commission (FCC) requiring certain VoIP providers to supply 911 emergency calling capabilities, as reported in a press release issued today by the FCC. According to the release, the FCC said that interconnected VoIP providers must deliver all 911 calls to the customer's local emergency operator as a standard feature of the service, and must comply with this requirement Canada orders VOIP providers to implement 911 service The Canadian CRTC ordered VOIP providers (eg Vonage) to provide 911 service within 3 months. FCC Says Like Wireless, VoIP Vendors Should Provide 911 Access The FCC says that VoIP carriers must provide their customers with 911 access in sort of the same manner that wireless vendors provide E911 services to their users. The last few weeks have seen stories about VoIP users who couldn’t dial 911 and suffered terrible tragedies and the FCC is taking steps to make sure this doesn’t happen again. Companies will have to comply within 120 days of the rules becoming official, which should be by the end of year. FCC Orders 911 Service for VoIP As expected, the Federal Communications Commission ( CC) issued an order Thursday requiring Internet phone service companies to provide enhanced 911 (E911) emergency calling capabilities to their customers and delivered a 120-day deadline for compliance. VoIP providers must, by default, deliver all 911 calls to the customer's local emergency operator. Interconnected VoIP providers also must provide emergency operators with the call back number and location information of their customers where the emergency operator is capable of receiving it. VoIP Gotcha: Getting 911 I’ve been free of a land line for a couple of months now. So far, so good. Having my voice mails delivered in WAV attachments via e-mail is a dream come true. I don’t have too many complaints, other than at times (for unknown reasons) I’ll lose a conversation mid-call… or pick up the phone and hear nothing but dial tone when I know another person can hear me on the other end of the… Direct and Related Links for 'VoIP Gotcha: Getting 911' VOIP 911: Weakness in VOiP 911 System Leads to Lawsuit Against Vonage The State of Texas has sued VOiP provider Vonage for weaknesses in the VOIP 911 system. Note that the issue is not with Vonage itself, but with how 911 calls are handled (or not) by VOiP systems generally. The Texas Attorney General has sued Vonage claiming that they ... FCC Extends VoIP 911 Deadline a.different.perspect writes The Federal Communications Commission has extended the deadline for formal acknowledgement of the limitations of the Enhanced 911 service used by VoIP providers by 30 days, to September 28. The FCC requires that VoIP companies in the United States inform and receive acknowledgement from all their customers of the pitfalls of E911, which corresponds 911 calls made on a VoIP service with the physical address of the caller according to company records but which wont report correct information if, for example, a customer uses their VoIP phone away from their registered address. Currently 1.5 million VoIP subscribers have ... FCC Says Like Wireless, VoIP Vendors Should Provide 911 Access The FCC says that VoIP carriers must provide their customers with 911 access in sort of the same manner that wireless vendors provide E911 services to their users. The last few weeks have seen stories about VoIP users who couldn?t dial 911 and suffered terrible tragedies and the FCC is taking steps to make sure this doesn?t happen again. Companies will have to comply within 120 days of the rules becoming official, which should be by the end of year. | ||||
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